Responsible Gaming

Goodman Casino is committed to providing a safer and more enjoyable gambling environment. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play, understand the risks and only gamble with money you can afford to lose.

Goodman Casino operates under licences issued by the Tobique Gaming Commission (No. 0000002), the Comoros Autonomous Organisation of Financial Activities (ALSI-202508056-FI2), and Curaçao Gaming Authority (152125).

Gamble for entertainment

Gambling can be enjoyable when it remains a planned leisure activity. It is important to remember that casino games are based on chance and that outcomes cannot be predicted or controlled. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not influence future results, and a loss does not make a win more likely.

Before you play, decide how much time and money you are comfortable spending. Treat that amount as the cost of entertainment, in the same way you might budget for a meal, a film or another recreational activity. Never gamble with money set aside for rent, bills, food, education, savings or other essential expenses.

Set a spending limit before starting and do not increase it during a session.
Set a time limit and take regular breaks away from the screen.
Keep track of your deposits, bets and overall spending.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
Do not borrow money, use credit intended for essential expenses or sell possessions to fund gambling.
Accept losses as part of gambling and do not try to win them back.

A win is not a reason to continue playing beyond your plan. Consider withdrawing or setting aside winnings rather than immediately putting them back into play. Maintaining a clear budget can help keep gambling within limits and make it easier to recognise when your activity is changing.

Tools to help you stay in control

Goodman Casino may provide account and play-management features designed to help you make informed decisions. The availability and operation of these features can depend on the service and applicable requirements. Review the options available in your account and use them before gambling becomes difficult to manage.

Deposit and spending limits

A deposit limit can restrict the amount added to your account over a selected period. Choose an amount that fits comfortably within your entertainment budget. A limit should be set before you begin playing and should not be changed simply because you have experienced a loss or want to continue for longer.

Time reminders and breaks

Time can pass quickly during a gambling session. Use available reminders, session information or personal alarms to check how long you have been playing. Regularly step away, do something unrelated to gambling and reassess whether continuing is still part of your original plan.

Cooling-off and self-exclusion

A cooling-off period can help you take a short break from gambling. Self-exclusion is a stronger restriction that prevents access to gambling for a selected period or until further action is taken, subject to the applicable process. If you request self-exclusion, do not attempt to open another account or use another person’s account. Tell people you trust about your decision and consider using device or payment controls that support your break.

Account information and activity checks

Review your account activity regularly, including deposits, withdrawals, bets and time spent playing. Keeping a record can help you compare your gambling with your budget. If the available information does not answer your question, contact customer support through the channels provided on the website. Do not share your password or allow another person to use your account.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways. It may begin gradually and can be difficult to recognise, particularly if gambling is used to cope with stress, boredom, loneliness or other concerns. You may wish to pause and seek advice if gambling is taking more time, money or attention than you intended.

You regularly spend more than your planned budget.
You increase the amount or frequency of your bets to achieve the same excitement.
You keep gambling after deciding to stop or after reaching a limit.
You chase losses by gambling more to try to recover money.
You hide or minimise your gambling from family, friends or other people.
You borrow money, miss payments or experience financial stress because of gambling.
You feel restless, irritable or anxious when trying to cut back.
You neglect work, study, relationships, health or other responsibilities.
You use gambling to escape difficult feelings or personal problems.
You have tried to stop or reduce gambling but have not been able to do so.

Experiencing one or more of these signs does not mean you need to manage the situation alone. Stop gambling, use available account restrictions and speak with a qualified support service or health professional. Asking for help early can make it easier to regain control.

If gambling is causing immediate distress

If gambling has contributed to serious financial, relationship or emotional distress, take a break immediately and seek appropriate support. If you feel unsafe, are thinking about harming yourself or someone else, or face an immediate emergency, contact emergency services in Australia or attend the nearest hospital. Do not remain alone with urgent concerns.

Support, age and personal responsibility

Australian players can seek confidential information and counselling from recognised gambling-help services, community health providers, financial counsellors and mental health professionals. Search for a service operating in your state or territory, or ask a doctor or another trusted health professional for guidance. Support may be available for the person gambling as well as family members, partners and friends affected by gambling.

If you are concerned about someone close to you, choose a calm time to talk. Describe what you have noticed without blaming or shaming them, encourage professional support and avoid covering up gambling-related debts or repeatedly providing money. Protect your own finances and wellbeing, and seek advice for yourself if needed.

You must meet the minimum legal age requirements that apply to online gambling in Australia before using the service. Goodman Casino does not encourage underage gambling. Do not allow children or other unauthorised people to access your account, device or payment methods. Keep login details private and use appropriate device security.

Responsible gambling is a shared responsibility. Goodman Casino may apply safer-gambling checks, account restrictions or other measures where required or considered appropriate. These measures are not a substitute for setting your own limits or seeking independent support. Gambling involves financial risk, and you remain responsible for deciding whether to play and how much to spend.

If you want to take a break, reduce your gambling or discuss a concern about your account, use the customer support or account-management options shown on this website. Provide only the information needed to deal with your request, and do not create another account to avoid a restriction. Our aim is to help you keep gambling within limits that are comfortable, informed and sustainable.