Goodman Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Goodman Casino. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules shown on relevant pages.

Goodman Casino operates under licences issued by the Tobique Gaming Commission (No. 0000002), the Comoros Autonomous Organisation of Financial Activities (ALSI-202508056-FI2), and Curaçao Gaming Authority (152125).

1. General terms and acceptance

These Terms & Conditions apply to your use of the Goodman Casino website, account services, games, promotions and other features made available through the site. In these terms, “Goodman Casino”, “we”, “us” and “our” refer to the website and its relevant service providers. “You” and “your” refer to the person accessing or using the services.

By visiting the website, registering an account, making a deposit or playing a game, you agree to comply with these Terms & Conditions and any instructions, policies or game-specific rules displayed on the website. If you do not agree, you must not use the services. Additional terms may apply to particular games, payment methods, promotions or features. Where additional terms apply, they will be presented before or during your use of the relevant service.

You are responsible for reading the current version of these terms. We may update, replace or amend them from time to time to reflect changes to the website, applicable requirements, technology or our business practices. Changes will take effect when published on the website, unless a different effective date is stated. Your continued use of the services after an update means that you accept the revised terms.

You must use the website only for lawful purposes and in a way that does not interfere with its operation, security or availability. You must not attempt to gain unauthorised access, introduce harmful code, misuse another person’s account, manipulate a game or use the website to conduct fraudulent, unlawful or misleading activity.

You must provide information that is accurate, complete and current.
You must keep your account details and login credentials secure.
You must not allow another person to use your account or use another person’s account.
You must promptly tell us if you believe your account or credentials have been compromised.
You must comply with applicable Australian laws and any other laws that apply to you.

2. Eligibility, identity and account security

The services are intended only for people who are legally permitted to participate in online gambling in their location. You must meet the applicable minimum age requirement and must not access the website from a place where online gambling or the relevant service is prohibited. It is your responsibility to check the laws that apply to you before using the website.

We may need to verify your age, identity, location and other information before allowing you to register, deposit, withdraw or continue using an account. Verification may involve requests for documents or other information. You agree to provide information promptly and to ensure that documents supplied are genuine, readable and current. We may restrict account activity while checks are being completed.

Each player may have only one account unless we expressly agree otherwise. We may close or restrict duplicate accounts, accounts created using false information or accounts connected with prohibited activity. Where an account is closed, we may review transactions and game activity before determining what happens to any remaining balance, subject to applicable requirements.

You are responsible for all activity carried out through your account unless you have reported unauthorised access promptly and we determine that you were not responsible. Do not share your password or store it where another person can easily access it. We may require you to reset your password or complete additional security checks to protect your account.

Suspension and closure

We may suspend, limit or close an account where we reasonably consider that you have breached these terms, provided inaccurate information, failed a verification check, used the services unlawfully, acted fraudulently, misused a promotion or created a security risk. An account may also be restricted where required for responsible gambling, compliance or technical reasons. You may request closure of your account at any time through the available account or support process.

3. Deposits, withdrawals and game play

You may deposit funds only through payment methods made available on the website and only where you are authorised to use that payment method. Deposits must be made for your own use. We do not permit the use of payment instruments belonging to another person unless expressly approved through the applicable verification process.

You should check the transaction details carefully before confirming a deposit or withdrawal. Payment providers may apply their own terms, fees, processing requirements or security checks. We are not responsible for delays or failures caused by a payment provider, financial institution, network, device or other service outside our reasonable control.

We may request additional information before processing a withdrawal, including identity, payment ownership, source-of-funds or other compliance information. Withdrawals may be returned to an approved payment method or processed using another method where appropriate. We may reverse or hold transactions where required by law, a payment provider, a security review or an investigation.

You must not deposit funds using money that you cannot afford to lose. Gambling should be treated as entertainment, not as a way to make money or resolve financial difficulties. You are responsible for checking your balance, wagers and transaction history and for reporting any suspected error as soon as possible.

Game outcomes are determined by the relevant game system and applicable game rules. You accept the result recorded by the website, except where there is a clear technical error or another valid reason for review. If a technical fault affects a game, transaction or result, we may void or correct the affected activity in accordance with applicable requirements. You must not exploit a fault, error or vulnerability.

Promotions and bonuses

Any promotion, bonus or reward is subject to its own advertised terms. These may include eligibility criteria, expiry dates, wagering or play conditions, permitted games, deposit requirements and limits. You should read those terms before accepting an offer. We may withdraw or correct a promotion where it has been displayed incorrectly, misused or made unavailable for legal, technical or operational reasons.

4. Responsible gambling, privacy and general provisions

Goodman Casino supports safer gambling. Gambling should be enjoyable and carried out within limits that are affordable for you. Available tools may include deposit limits, activity controls, time reminders, breaks, account restrictions or self-exclusion. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling support service or health professional.

Set a budget before you play and do not chase losses.
Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or drugs.
Do not borrow money or use essential funds to gamble.
Consider using available limits or self-exclusion tools before problems develop.
Ask for help if you feel unable to control your gambling.

Our Privacy Policy explains how personal information may be collected, used, stored and disclosed when you use the website. By using the services, you acknowledge that information may be processed for account administration, identity verification, payments, security, customer support, responsible gambling and compliance purposes. You should read the Privacy Policy alongside these terms.

The website is provided subject to availability. We aim to keep information accurate and services reliable, but access may be interrupted by maintenance, updates, telecommunications failures, cyber incidents or circumstances outside our reasonable control. We do not guarantee that every feature will always be available, error-free or suitable for every device.

To the extent permitted by law, you are responsible for your device, internet connection, software and security arrangements. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a provision immediately does not waive our right to enforce it later. These terms are governed by the laws that apply to the relevant services and your use of the website.

For questions about these Terms & Conditions, account activity, payments or responsible gambling tools, use the support options provided on the Goodman Casino website. Please do not send passwords or full payment details through an unsecured message. We may ask you to complete security checks before discussing account information.